Frequently Asked Questions
Everything you need to know about shopping with Drakes.
What is your standard shipping timeframe?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days for all domestic orders.
How do I return an item that doesn't fit?
You can return any unworn item with tags attached within 30 days of purchase through our online returns portal for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Are your materials sustainably sourced?
Yes, Drakes is committed to ethical fashion; 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery in real-time.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and local customs.