Returns & Exchanges
At Drakes, we want you to be completely satisfied with your purchase. If your new attire isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Refund Processing
Once our warehouse team inspects your return, we will issue a full refund to your original payment method within 5 to 7 business days.